Common issue: Image settings in Theme Options won’t populate

UPDATE: This issue should not happen anymore with the new setting panel introduced in:

  • Blackoot Pro 1.2.0
  • BoldR Pro 1.8.0
  • Chooko Pro 1.5.0
  • Silverclean Pro 1.5.0
  • Wortex Pro 1.3.0

If you are using an older version, please update your theme!

The resolution steps below are now outdated and irrelevant.

If an image setting from Theme Options (logo, background image, etc.) doesn’t seem to populate, here is the first easy step in troubleshooting:

When uploading/selecting your image in the media uploader box, make sure the “Link URL” field is not empty. If it is, just click the “File URL” button just below to fill it automatically before you hit the “insert” button (see image below).

Under the hood, the content of this field is what is actually sent back to the option panel. It is supposed to be filled with the “file url” by default, but in some cases the default changes to an empty field.

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