pro version does not work!!!

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pro version does not work!!!

This topic contains 3 replies, has 2 voices, and was last updated by  iceable 3 years, 2 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #10066
    pro version does not work!!!

    Marco
    Participant

    hi,
    I purchased the Pro version but does not work at all. The only thing I can see is the social menu, the search bar and the title of the site, even the motto !!! my version of wordpress is the 4.0.1.
    I swear, I can not understand what the problem is!

    #10067
    Reply to: pro version does not work!!!

    iceable
    Keymaster
    Support
    Happy with my help?
    Buy me a beer!

    Hello, can you please provide a link to your site so I can see what happens ? (Feel free to check the “set as private reply” box when replying if you don’t want to post your link publicly).

    #10069
    Reply to: pro version does not work!!!

    Marco
    Participant

    Is there another way? right now I’m back to the lite version and the site is not yet online

    #10071
    Reply to: pro version does not work!!!

    iceable
    Keymaster
    Support
    Happy with my help?
    Buy me a beer!

    I’m afraid I cannot help you with just “it does not work” (by the way you didn’t even mention what theme you are using).
    However all themes do work for us and other users, so there is certainly something going on on your site. It could be caching issue, plugin conflict, configuration gone wrong or something broken in your installation.
    In most cases there is an easy fix, but I need to know what the issue is to help fix it.

    At the very least I can suggest you try the the basic and most common troubleshooting steps:
    – Delete the theme from your site, re-download it and re-install it
    – Check and double check your settings (page settings, content, theme options)
    – If you are using a caching plugin, make sure to clear the cache
    – Clear your browser’s cache
    – Disable all plugins
    – Repair the permalink structure (go to Settings > Permalinks and just hit save changes)
    – Reinstall WordPress Core (this does not affect your content or settings but can repair broken core files) : go to Dashboard > Update > Reinstall now

    Hopefully some of this can help, otherwise I will only be able to help you further by seeing the actual site so I can find what happens, track down the issue and find a fix.

Viewing 4 posts - 1 through 4 (of 4 total)

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